Strategic AI and automation solutions transforming university operations, enhancing student experiences, and empowering faculty with cutting-edge educational technology
Queens College
Higher Education Institution
Higher Education
University Operations
June 2025
Latest Implementation
Converting expert-driven educational workflows into scalable automation while empowering both technical and non-technical users
AI FAQs and intelligent student IT support systems
Comprehensive knowledge base with smart prompts
Significant reduction in manual support time
AI Student Advisor tracking goals and recommending resources
AI analytics providing faculty insights into student performance
Personalized learning path recommendations
Predictive course demand forecasting
Financial planning for students and institution
Market insights for program and recruitment optimization
Automated FERPA compliance checks
Access controls with AI moderation (Llama Guard)
Comprehensive audit trails and data protection
Enable students and staff to build their own automations without technical barriers
Eliminate dependency on IT department for routine automation tasks
Democratize technology access across the entire institution
"Empowerment over replacement: AI as teammate, not competitor. Our solutions enhance human capabilities while preparing students with cutting-edge AI skills for the future workforce."
Queens College's AI transformation delivers measurable improvements in student support, operational efficiency, and institutional capabilities
Intelligent FAQ systems providing instant answers to common student queries at any hour
AI advisors tracking student goals and recommending optimal courses and resources
Real-time insights into student progress with early intervention capabilities
AI analytics provide faculty with detailed insights into student performance patterns, enabling targeted interventions and personalized instruction
Automated workflows reduce administrative burden, allowing staff to focus on strategic initiatives and student engagement
Predictive analytics inform course planning, resource allocation, and strategic institutional planning with unprecedented accuracy
Queens College's AI transformation doesn't just improve current operations—it prepares students with hands-on experience in cutting-edge technologies, ensuring they're ready for tomorrow's workforce while maintaining the human-centered approach that defines quality education.
Fostering creative problem-solving with AI tools
Teaching symbiotic relationships with technology
Preparing graduates for AI-integrated workplaces